Your privacy plays an important role for Explore In Lanka. We believe that customers have the right to know about the privacy policy followed by us. Explore In Lanka understands the value of information that is being collected, used, disclosed and stored.
The idea of this privacy policy is to educate the customers about what personal information is captured and used by us. We also assure that your information will never be shared with any third parties at the time of registration.
Collection of Personal Information
Personal information is valid data that is used to identify a particular person and contact them. Explore In Lanka requests its customers to share their personal information directly or indirectly through a third party. However, we do not collect any type of information without your permission or knowledge. Our team takes reasonable steps to protect the security of your information that we collect from you.
Customers will generally share their personal information in the following circumstances:
- When you book your tickets or any holiday package through our website, you will be asked for information such as email, letter, fax, or similar.
- At the time of registration, the customer service team may request you to participate in competitions or subscribe for promotional newsletters.
- When you take part in surveys, you will be directed to a link asking for personal details. Your privacy is 100% protected by us.
Use of Personal Information
We use the personal information of the users in a way that is beneficial to both of us. The collected information may be used and transferred to third parties for booking, enquiry, and transaction processes. You should know that the information gathered from you may be processed outside India as we need to arrange the products and services requested by you. Customers will be requested to confirm their acceptance of sharing information at the time of booking.
The personal information collected from you will also be used to send Explore In Lanka’s latest product announcements, promotions, offers, and events. It helps us improve our products and offerings to a great extent. Customers have the option to unsubscribe from announcements at any time.
We mainly use your information to upgrade our current products, services, content, and advertising. Sometimes, the collected personal information will be used internally for research, analysis, and auditing.
Use of Non-Personal Information
Non-personal information means data that does not identify a particular user. This may include browser, operating system, occupation, language, location, pin code, and device identifier. Explore In Lanka collects this type of information to enhance the user experience as well as our products and services.
Use of Cookies and Technologies
Cookies play an important role in offering the best user experience for all our valuable customers. Most web browsers accept cookies while others require changes in browser settings. Users can easily control and delete cookies at any time.
We use cookies to upgrade our online services, applications, advertisements, and email messages. Generally, cookies are used to identify information such as passwords, pages visited, and user sessions on a particular website. Explore In Lanka assures that we do not use cookies to identify your personal information or share your privacy with third parties.
Disclosure to Third Parties
Explore In Lanka has the right to share personal information as required with third parties. It is mainly shared on matters relating to booking, reservation, blocking, or any such activity initiated by users.
Service Providers and Partners
Explore In Lanka may disclose personal information to companies that provide services such as information processing, customer data development, customer research, and satisfaction surveys.
With Whom Is Your Personal Information Shared?
We usually share anonymous information and reports with our reputed suppliers, advertisers, or potential business partners. Explore In Lanka requests all customers to read over the privacy policy before booking so they can gain more information about us in detail.
Changes to this Privacy Policy
Explore In Lanka reserves the right to change this policy at any time. Users are advised to review this page periodically. However, we will notify changes made to the privacy policy through email or post.
If you have any questions or queries, please feel free to contact us any time. We are eager to hear your comments regarding our privacy policy.
For more details, contact us at exploreinlanka@gmail.com and we will respond to your needs immediately.